Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Physics
Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.
Repairing
Repairing machines or systems using the right tools.
Troubleshooting
Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Equipment Maintenance
Planning and doing the basic maintenance on equipment.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
network.
